Piles Ranch Terms & Conditions

Welcome to Piles Ranch! By booking a visit or participating in any activity, you agree to the following terms. These are in place to keep everyone safe and ensure a great experience for all.

1. Entry & Behavior

  • Piles Ranch is private property. Entry is by reservation only.

  • Disruptive, unsafe, or disrespectful behavior may result in removal without refund.

2. Tickets & Waivers

  • Every visitor — including non-participants — must purchase a ticket and sign a liability waiver before entering the property.

  • No ticket = no entry. Guests without a ticket will be asked to remain in their vehicle or leave.

🔗 Liability Waiver: https://tally.so/r/31y1BO

Please forward this link to everyone attending.

3. Booking, Cancellations & Rescheduling

  • Full payment is required at the time of booking.

  • No refunds will be issued unless Piles Ranch cancels the event.

  • You may reschedule your visit up to 24 hours in advance. One booking may be rescheduled up to two times.

  • Late cancellations (less than 24 hours’ notice) and no-shows forfeit the full booking amount.

  • In the event that Piles Ranch cancels due to weather or emergencies, guests will have the option to reschedule or receive a full refund.

4. Safety Requirements

  • Closed-toe shoes are required for all animal areas. Open-toe shoes are not permitted with the Highland cows.

  • A signed waiver is required for all guests.

  • Farm visits involve exposure to animals, uneven terrain, and variable weather. Be prepared for mud, manure, and mess — it’s part of the experience!

5. Animal Etiquette

  • Treat all animals with kindness and respect.

  • Roughhousing, chasing, or mishandling animals is strictly prohibited and may result in removal.

  • Always follow staff instructions around animals and during experiences.

6. Farm Policies

  • No smoking, alcohol, drugs, or outside pets. Service animals are permitted.

  • Guests are financially responsible for any damage caused to property or animals.

7. Photography

  • Personal photos are encouraged! Please tag us when you share.

  • We occasionally take promotional photos during events. Let us know if you’d prefer not to be photographed.

  • Commercial photography (including mini sessions or content shoots) requires advance approval.

8. A Real Farm Experience

  • Piles Ranch is a working farm — which means dirt, mud, smells, animal antics, and weather surprises are all part of the fun.

  • Wear old shoes (rubber boots recommended), dress for the weather, and be ready for a little adventure.

  • We do not offer refunds or reschedules due to muddy or natural conditions.

Missouri Agritourism Warning

WARNING:

Under Missouri law, there is no liability for an injury or death of a participant in a registered agritourism activity conducted at this registered agritourism location if such injury or death results from the inherent risks of such agritourism activity.

Inherent risks of agritourism activities include, but are not limited to, the potential of you as a participant to act in a negligent manner that may contribute to your injury or death and the potential of another participant to act in a negligent manner that may contribute to your injury or death. You are assuming the risk of participating in this registered agritourism activity.

By clicking “I Agree” at checkout or completing your booking, you confirm that:

  • You understand and accept all terms listed above.

  • You will forward the waiver to all members of your party.

  • You understand this is a real farm experience and are prepared accordingly.